Do you have any questions
about our product range? Here you find some FAQ and answers!
We would like to re-equip our team, is an appointment for consultation possible?
We are happy to advise you regarding your new team outfit-
Just make an appointment with us by e-mail,
or call us. +49 4561 5253880
Can I get samples to view or fitting?
Are you unsure about your size? We gladly support you!
Use our HW dimension sheet for sizing,
or contact us for a sample collection for your team. +49 4561 5253880
Which possibilities of textile finishing do I have?
There are many different possibilities. You can choose between embroidery and printing.
If you choose the print, you have the opportunity to decide between flock and transfer printing.
For quantities over 250, additional screen, surface and sublimation printing are possible. More details are here.
Questions about delivery
How long does it takes for my order to arrive?
Articles from our hw line uniform collection are usually delivers within 1-2 working days,
if your order is to be finished with a transfer or an embroidery,
the delivery time is about 2 weeks after order release.
Is a delivery on appointment possible?
Call us regarding your appointment at +49 4561/5253880
or send us an e-mail to email@example.com - We check all possibilities for you!
How are returns processed?
You have 14 days from receipt of your order,
to exchange an item for a different size or to request the return of the item.
Please fill out the enclosed return slip. Be sure to include the reason for the return,
Please note the new goods or credit note (as required).
Do not send parcels back freight! Once the return has arrived,
this will be checked and sent to you, if necessary, new goods or an invoice correction.
If your order does not have a return slip attached click here.
Questions about the order
Can I add an item to a submitted order?
Should you notice that you have forgotten an article,
call us, we will add it to your order, if this is not yet in the shipping.
Tel.: +49 4561 5253880
Which payment methods are available?
You can pay by credit card, advance payment and PayPal.
How can I redeem my voucher online?
Simply enter the coupon code in the coupon voucher field at the basket.
Please note that we do not offer coupon or discount codes through other websites or third parties.
I always want to be up to date with all offers and new collections. What am I doing?
Subscribe to our newsletter! So you are always well informed about our latest trends and offers.
Is your question not included? No problem, just give us a call! Tel: +49 4561 5253880